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Author: Ivana Stjepanovic

Managing and Motivating a Remote Team in an Outsourcing Context

Managing and Motivating a Remote Team in an Outsourcing Context

Posted on January 30, 2023 by Ivana Stjepanovic

As an outsourcing business, you are likely to be managing a remote team that is spread across different locations and […]

Future of Call Centers: Technology Trends in 2023

Future of Call Centers: Technology Trends in 2023

Posted on January 24, 2023January 24, 2023 by Ivana Stjepanovic

By leveraging call centers with the latest technology, all kinds of ventures can gain tremendous growth. With the changing time, […]

What is BPO and why is it crucial part for so many companies looking for stabile growth?

What is BPO and why is it crucial part for so many companies looking for stabile growth?

Posted on January 18, 2023January 18, 2023 by Ivana Stjepanovic

Business Process Outsourcing (BPO) is a popular strategy that businesses of all sizes and industries use to reduce internal costs, […]

MTEL Austria:  Potez kojim je osvojen Balkan

MTEL Austria: Potez kojim je osvojen Balkan

Posted on August 29, 2022December 27, 2022 by Ivana Stjepanovic

MTEL Austria je relativno kratko vreme na tržištu ove zemlje, kompanija je registrovana u Austriji 2014, a počela da radi […]

Top 10 values employers look for

Top 10 values employers look for

Posted on May 10, 2022 by Ivana Stjepanovic

There are certain important values that employers consider to be shown and essential for employees to have in order to […]

Top 10 outdoor activities

Top 10 outdoor activities

Posted on April 12, 2022 by Ivana Stjepanovic

What have we been waiting for and finally the time has come: the sun is back! Now it’s time to […]

7 helpful habits almost anyone can incorporate into their workday

7 helpful habits almost anyone can incorporate into their workday

Posted on January 11, 2022 by Ivana Stjepanovic

It’s 8 a.m. on a working day. No sooner have you woken up than you are sitting in front of […]

Leader VS Manager

Leader VS Manager

Posted on October 1, 2021 by Ivana Stjepanovic

Does a good manager automatically become a good leader? What is the difference between leadership and management? The main difference […]

Why is feedback important?

Why is feedback important?

Posted on July 22, 2021 by Ivana Stjepanovic

Feedback is the information that we receive from our employees and colleagues about our work, our behavior and our performance. […]

Multilingualism and foreign language learning

Multilingualism and foreign language learning

Posted on July 7, 2021 by Ivana Stjepanovic

Language is the most important means of communication. Communication means the linguistic interaction between people. When we communicate with others, […]

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