Managers are supposed to listen to their employees and develop positive feelings together. This is the only way to get inner motivation. Some managers constantly motivate their employees. One employee motivation campaign follows the next. This permanent motivation has many effects and brings a lot of pressure. The mental well-being in the workplace particularly depends […]
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Home office
With recent events around the world, many companies and their employees have had to reinvent their normally established work routine and challenge themselves by rethinking which components really make an effective and efficient work environment. One of the biggest and most frequent changes that were made was the relocation of her workplace to a so-called […]
What does Human Resources do and when do you need them?
The Human Resources Manager – HR Manager for short – is responsible for all personnel matters within a company. HR places job advertisements, handles the application process and takes care of all employees beyond hiring. The HR department is responsible for development of all intangible resources that an employer receives through its employees, such as […]
What is the difference between job, profession and work?
“Work” is in general every occupation and any type of work, paid or unpaid, official or unofficial. It consists of all efforts and activities you go through to accomplish a certain goal. “Job” is not officially a German word and is used to describe the official paid work you do to earn money. This is […]
Teamwork: achieving more together
Most employers attach great importance to the fact that employees work well with one another and get along not only professionally, but also personally. Teamwork is more than just being good at sharing projects and sitting in meetings, as it has many different forms and shows that a team can be more than the number […]
From customer perception to customer satisfaction
Perception encompasses the phases of information processing: contact, attention and understanding. The perception process goes beyond the mere intake of information, the recorded data are decoded and combined with other information to form a complex inner image. Perception is a subjective, selective and active process. It is different with marketing, not the objective, but the […]
The COVID19 has affected our daily lives in every way
What short and long-term effects will the corona pandemic have on our social, academic and business lives? It has already shown how much it affects the quality of our daily life. Social distancing turned out to be commonplace. Dealing with our stress became a new task for everyone. The whole year was marked by the […]
Call-center predictions
Growing customers’ expectations are forcing the world of online support to change its approach. Many surveys were used to determine if one company’s services were easily understandable, helpful and how plausible it is for customers to use them again. Since technology is advancing every day, the need for face-to-face interaction is decreasing, while remote working […]
Workplace Psychology
Employee productivity depends on the stress level and work atmosphere. It’s crucial to establish a healthy environment and take care of the well-being of every worker, so they feel safe, valued and equipped to do their job in an effective manner. Psychology should be implemented in recruitment, training, performance, salaries, motivation and everyday interactions. We […]
The productivity of dual monitor setups
Many employees find it uncomfortable to use two monitors at their desk. So it’s no wonder that dual-monitor setups are not as popular as single-monitor setups. However, working with two monitors gives employees the opportunity to be more productive. With additional monitors, you can expand your desktop and get more screen space for your open […]