In today’s fast-paced business environment, digital transformation has become a key priority for organizations seeking to remain competitive and relevant. Digital transformation refers to the process of using digital technologies to fundamentally change how businesses operate, engage with customers, and deliver value. With digital transformation on the rise, the role of Business Process Outsourcing (BPO) […]

As a business development manager within a Business Process Outsourcing (BPO) company, one of the most important tasks is to provide authoritative and informative content to potential clients. In this blog post, we will be exploring the topic of BPO versus insourcing, outlining the benefits and drawbacks of each to help clients make an informed […]

When it comes to business process outsourcing (BPO), technical skills and knowledge are certainly important, but they are not the only factors that contribute to success. In fact, the ability to communicate effectively, empathize with others, and manage emotions is just as crucial. These skills fall under the umbrella of “soft skills” and are often […]

Growing your business and increasing your revenue is a constant challenge, especially in today’s rapidly changing and competitive business landscape. In order to stay ahead of the curve, it’s important to constantly find new and innovative ways to improve your operations, streamline your processes, and increase your revenue. One strategy that has become increasingly popular […]

A well-designed landing page is a crucial component of any successful online marketing strategy, and it is especially important for companies that offer Business Process Outsourcing (BPO) services. In a crowded marketplace, a landing page provides a company with an opportunity to differentiate itself from its competitors, establish its brand, and build trust and credibility with […]

As an outsourcing business, you are likely to be managing a remote team that is spread across different locations and time zones. While the benefits of remote work, such as increased flexibility and cost savings, are well-documented, managing and motivating a remote team can be a challenge. In this post, we’ll discuss some best practices […]

By leveraging call centers with the latest technology, all kinds of ventures can gain tremendous growth. With the changing time, call centers are also changing. So, let’s talk about the changes and future trends in call centers. Call centers have already begun adopting the latest technologies. Here are some glimpses of these new technologies to […]

Business Process Outsourcing (BPO) is a popular strategy that businesses of all sizes and industries use to reduce internal costs, increase revenue, and gain access to expertise from professional teams. In this blog post, we will explore the importance of BPO and how it can help businesses to focus on their core processes and increase […]

MTEL Austria je relativno kratko vreme na tržištu ove zemlje, kompanija je registrovana u Austriji 2014, a počela da radi 1.1.2016, ali je u tom periodu izborila svoje mesto. To je, između ostalog, zbog toga što je MTEL Austria, kao članica Telekom Srbija grupe, i nastala iz želje da omogući vrhunska komunikaciona rešenja onima koji […]