Regardless of whether orders, customer inquiries or private appointments: in the digital age, our everyday communication rarely gets by without e-mail or chat. Good conversations ensure real moments of happiness! Human communication is inherently dynamic and therefore subject to constant change. In everyday business life, personal conversations or phone calls are far from dead – […]
What is the difference between job, profession and work?
„Work“ is in general every occupation and any type of work, paid or unpaid, official or unofficial. It consists of all efforts and activities you go through to accomplish a certain goal. „Job“ is not officially a German word and is used to describe the official paid work you do to earn money. This is […]
The COVID19 has affected our daily lives in every way
What short and long-term effects will the corona pandemic have on our social, academic and business lives? It has already shown how much it affects the quality of our daily life. Social distancing turned out to be commonplace. Dealing with our stress became a new task for everyone. The whole year was marked by the […]
Growing customers’ expectations are forcing the world of online support to change its approach. Many surveys were used to determine if one company’s services were easily understandable, helpful and how plausible it is for customers to use them again. Since technology is advancing every day, the need for face-to-face interaction is decreasing, while remote working […]