Regardless of whether orders, customer inquiries or private appointments: in the digital age, our everyday communication rarely gets by without e-mail or chat. Good conversations ensure real moments of happiness! Human communication is inherently dynamic and therefore subject to constant change. In everyday business life, personal conversations or phone calls are far from dead – […]
Tag: communication
Call-center predictions
Growing customers’ expectations are forcing the world of online support to change its approach. Many surveys were used to determine if one company’s services were easily understandable, helpful and how plausible it is for customers to use them again. Since technology is advancing every day, the need for face-to-face interaction is decreasing, while remote working […]