First impression VS Final destination for BPO businesses

A well-designed landing page is a crucial component of any successful online marketing strategy, and it is especially important for companies that offer Business Process Outsourcing (BPO) services. In a crowded marketplace, a landing page provides a company with an opportunity to differentiate itself from its competitors, establish its brand, and build trust and credibility […]

Managing and Motivating a Remote Team in an Outsourcing Context

As an outsourcing business, you are likely to be managing a remote team that is spread across different locations and time zones. While the benefits of remote work, such as increased flexibility and cost savings, are well-documented, managing and motivating a remote team can be a challenge. In this post, we’ll discuss some best practices […]

Future of Call Centers: Technology Trends in 2023

By leveraging call centers with the latest technology, all kinds of ventures can gain tremendous growth. With the changing time, call centers are also changing. So, let’s talk about the changes and future trends in call centers. Call centers have already begun adopting the latest technologies. Here are some glimpses of these new technologies to […]

MTEL Austria: Potez kojim je osvojen Balkan

MTEL Austria je relativno kratko vreme na tržištu ove zemlje, kompanija je registrovana u Austriji 2014, a počela da radi 1.1.2016, ali je u tom periodu izborila svoje mesto. To je, između ostalog, zbog toga što je MTEL Austria, kao članica Telekom Srbija grupe, i nastala iz želje da omogući vrhunska komunikaciona rešenja onima koji […]

Top 10 values employers look for

There are certain important values that employers consider to be shown and essential for employees to have in order to maintain an efficient, productive workplace. Consciously or subconsciously these are the principles that employers look for when hiring and therefore these are characteristics that you should attempt to emulate and show in an interview. Developing […]

Top 10 outdoor activities

What have we been waiting for and finally the time has come: the sun is back! Now it’s time to get out into the fresh air and enjoy the weather. But if you’re thinking, “So what do I do then?” don’t worry. We’ve worked our brains and collected the top 10 outdoor activities for you. […]

Leader VS Manager

Does a good manager automatically become a good leader? What is the difference between leadership and management? The main difference between leaders and managers is that leaders have people to follow them while managers have people to work for them. A successful business owner needs to be both a strong leader and a manager to […]

Why is feedback important?

Feedback is the information that we receive from our employees and colleagues about our work, our behavior and our performance. In both life and at work, it is important to know how to provide feedback to others in an effective and constructive manner without causing offense. There are many ways in life of giving feedback […]