What short and long-term effects will the corona pandemic have on our social, academic and business lives? It has already shown how much it affects the quality of our daily life. Social distancing turned out to be commonplace. Dealing with our stress became a new task for everyone. The whole year was marked by the […]
Tag: technology
Call-center predictions
Growing customers’ expectations are forcing the world of online support to change its approach. Many surveys were used to determine if one company’s services were easily understandable, helpful and how plausible it is for customers to use them again. Since technology is advancing every day, the need for face-to-face interaction is decreasing, while remote working […]